This page will guide you through the steps for testing a connection.

The purpose is to verify whether the connection is working or not and to help to diagnose the problem.

Testing a Connection

1. Go to the Connection Configuration Interface. 
   
   
   

2. Click Test.
   
   
   

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3. Wait for the results to appear.
   The following image is an example of a successful connection test result:
   
   
   

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Notes

• Results are logged in the Connector Diagnostics for each test.

• If your Salesforce connection won't authenticate, refer to the KB article: How do I resolve LOGIN_MUST_USE_SECURITY_TOKEN errors?