Stiltsoft Talk app
Overview
This page describes how to avoid unwanted workflow transitions (for example, a state transition on a minor change, actioned by the updated
parameter on the workflow state macro) when using the Stiltsoft Talk app.
You need the Stiltsoft Talk app version 2.6.0 or above.
The problem
In many cases, workflow state
macros marked as final=true
(published) also use the updated
parameter to automatically transition back to a draft state should the page be edited.
When a talk is added or resolved, data is stored back to the page (or blog post) causing the updated
transition to occur – because the content has been updated.
From an end-user perspective, this seems odd, because they were only "talking" and not editing the page (they are unaware that the talking caused updates to the page).
The solution
The solution is not to use the updated
parameter to action a transition on the state macro, but instead use a workflow trigger.
To prevent large numbers of notifications to page watchers, the Stiltsoft Talk app marks its content updates as "Minor change" (the same as if you clear the "Notify Watchers" checkbox while editing a page).
With triggers and conditions, we can
For example, if your original workflow looks like this:
{workflow:Old}
{state:Draft|submit=Published}
{state}
{state:Published|final=true|updated=Draft}
{state}
{workflow}
You would change it to this:
{workflow:New}
{state:Draft|submit=Published}
{state}
{state:Published|final=true}
{state}
{trigger:pageupdated|state=Published|isminorchange=false}
{set-state:Draft}
{trigger}
{workflow}
The following changes were made:
removed the
updated=Draft
from the Published statereplaced this updated transition on the Draft state with
a
pageupdated
triggertrigger is filtered to non-minor updates (
isminorchange=false
)and, when applicable, invokes the set-state macro to transition the workflow to the Draft state
With the updated workflow, minor changes are ignored, but normal changes still trigger the workflow state transition.
The isminorchange
parameter is a workflow condition that can be used in a pageupdated
or newsupdated
trigger with the Stiltsoft Talk app.
App configuration
There is also a Document Management app setting which may be affected by the Stiltsoft Talk app updating content...
Setting | Where | Notes |
---|---|---|
Page Update Reset Approval | If enabled, content updates will reset any approvals in an active content review. |