HTTP - Configuration examples

With the XML / JSON custom fields you can retrieve end-user data from external systems and display it on a ticket. This article provides a few examples of how you can configure your HTTP feed custom fields for different versions of the plugin.

Support for parametrized GET/POST requests

To configure the app to support passing fields values as argument for the HTTP requests, perform the following steps:

1. Add a custom field as described here.
2. To configure custom field settings, click Edit XML/JSON HTTP Settings and configure the parameters as described in the configuration table. The following picture shows an example of how you can configure the fields to show a list of employees.
   
   
   
   
3. To finish the configuration click Save.

As a result, a select list custom field with a list of employees in JSON format is available in your selected issue screens.

Support for different values for JSON Path and XPath

To test a JSON HTTP field, use the following resource: https://my-json-server.typicode.com/tperepelkin/requests/json.

JSON Path options:

• $.ElapsedTime - single number value (available in v2.0.2 and above)
• $.PrimaryQueryResult.QueryId - single string value (available in v2.0.2 and above)
• $..Cells[2].Value - single string value (available in v2.0.2 and above)
• $..Cells[*].Key - an array of strings

To test an XML HTTP field, use the following resource: https://www.w3schools.com/xml/books.xml.

XPath options:

• /bookstore/book[1]/author - single text value of the XML element node (available in v2.0.2 and above)
• /bookstore/book[1]/author/text() - single text value of the XML text node
• /bookstore/book[*]/author - an array of text values generated from the XML element nodes (available in v2.0.2 and above)
• /bookstore/book[*]/author/text() - an array of text values, generated from the XML text nodes

See also

HTTP - Adding XML/JSON Request Custom Field

HTTP - Adding XML/JSON Multi Request Custom Field