Upgrade to the latest Atlassian release of the Jira software version 9.4.11, 9.10.2, 9.11.1 or higher, which includes the MySQL 8.x fix, and the ActiveObjects library upgraded to version 5.0.3. Refer to Issues resolved in 9.4.11.

Time with Assignee Report

The Time with Assignee report shows the time elapsed with each assignee of the issue and the total time elapsed with all the assignees.

Creating Time with Assignee Report

To create a Time with Assignee report, follow the steps below:

  1. Click New report > Custom Report to open the Report Designer interface.

  2. Select the report Type as Time with Assignee.

  3. The reports interface displays the Average Time with assignee (hrs) report for all Projects by default.

  4. You can create reports of various measure types. Select the Measure type to view from the drop-down.

    • Average Time with assignee (hrs)

    • Average Time with assignee (business hrs)

    • Average Time with assignee (days)

    • Average Time with assignee (business days)

  5. To view the required fields in the report, add the fields from the left panel by clicking ‘+' sign next to the field name. The fields list contains all standard Jira fields, custom Jira fields for the instance, and calculated fields created using Reports and Timesheets for Jira app. The fields with an symbol are explained in detail here. Fields can be dragged and dropped in the Fields section to rearrange the columns.

  6. Specify filter criteria to search for issues using a JQL statement, Jira Favorite Filter, or Reports Custom Filter builder in the Issues Search panel.

  7. Click Run to view the results in the bottom pane.

  8. Click Save to save the report for future use. To view saved reports, navigate to My Area → My Reports.

The report displays the selected fields for the projects chosen, and the Time is displayed based on the measure type.

  • The first column Time with assignee, shows the Unassigned state for issues.

  • Time with assignee columns: The report's Time with assignee columns display the time elapsed with each assignee of the issue.

  • Total Time with assignee column: The report's Total Time with assignee column displays the average time elapsed with all the assignees for an issue based on the Measure chosen.

  • Total row: Displays the average time elapsed with each assignee and the average time elapsed with all the assignees.

  • Time with assignee history: To view the activity history of any assignee, click the Time with assignee column value (For reference here, Assignee 1 - Time with assignee column value for Issue key: SK10 is clicked). The activity history displays detailed information for a particular assignee.

  • Total time with assignee history: To view the detailed activity history for any issue, click the Total Time with the assignee column value (For reference here, Total Time with assignee column value for Issue key: SK10 is clicked). The activity history displays the complete record with all the changes made to the issue.

You can view the following:

  1. assignee history

  2. the sequence of changes the issue has gone through

  3. for issue field changes, displays the old and new values

  4. for each history sequence change, you can view what fields were changed, when, and who made the changes.

Sample Time with Assignee Reports

Below are a few sample reports with configurations and results. More sample reports can be found at New report → Templates.

Measure: Average Time with assignee (hrs) [The report displays the Average Time with assignee (hrs) for a list of Issues with the status In Progress .]

Measure: Average Time with assignee (days) [The report displays the Average Time with assignee (days) for a list of Issues of a project with the status 'Done'.]