This article explains IP whitelisting and network security while using the Database Exporter for Jira Cloud app.
FAQs
- Is the IP address static?
Yes, the IP address is static and the IP to whitelist is "3.132.114.81". Please find the documentation page here. - How to secure the data from a Network Security point of view?
The app works on an AWS VM environment and it gets the data from Jira over HTTPS:<Jira URL>. It does not store the data anywhere and it processes the data within its memory. It uses a JDBC connection to push it over to the client database.
The data is not stored anywhere while pulling it from Jira as it is done over HTTPS. The app uses a JDBC connection to connect to the Postgres database. The connection uses sslmode = prefer option which is described here: https://jdbc.postgresql.org/documentation/head/connect.html and here https://jdbc.postgresql.org/documentation/head/ssl-client.html Is SSL configured for the provided IP?
The SSL mode is automatically used if the database supports SSL.