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how to Hide SLA panel while the custom field of Time to SLA is visible

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This is the setting for Time to SLA in a Self-Hosted environment.

Purpose

  • To hide the SLA Panel from Jira, only show the custom field: Time to SLA.

Steps

  1. Click on the SLA Panel from the Time to SLA menu to go to the settings:

  1. Select the Exclude SLA(s) from the SLA context option and specify the SLA to exclude.

  2. Click on the Save button.

  3. Refresh the page.

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