This app captures analytics data and stores this in a private analytics database hosted by Amazon Web Services in the United States of America. The information collected is limited and helps us make decisions on where to invest for future releases. No personal information is saved and the app makes every attempt to de-identify the data that is being sent to simple counts and in-use attributes.

To improve the customer support experience, we do include the Support Entitlement Number (SEN).

You can opt out at any point by toggling the analytics option to "off" within the app's administration configuration screen.

Global configuration

This data is collected when the administrator changes the app's global configuration.

Install

This data is collected each time the app is installed.

{
  "event": {
    "timestamp": "2020-09-02T14:23:45.313Z",
    "created_at": "2020-09-02T14:23:45.313Z",
    "id": "5f4faaf1d49ced0001b86980"
  },
  "eventInfo": {
    "type": "installed"
  },
  "hostInfo": {
    "clientKey": "98b77a3a-8cd8-364d-a991-b1aaf424fb62",
    "baseUrl": "https://bobswift13.atlassian.net",
    "productType": "jira"
  },
  "pluginInfo": {
    "pluginsVersion": "1001.0.0.SNAPSHOT",
    "pluginKey": "com.appfire.jira.html"
  }
}

Uninstall

This data is collected each time the app is uninstalled.

{
  "event": {
    "timestamp": "2020-09-02T14:23:39.433Z",
    "created_at": "2020-09-02T14:23:39.433Z",
    "id": "5f4faaeb0e812500017fbc98"
  },
  "eventInfo": {
    "type": "uninstalled"
  },
  "hostInfo": {
    "clientKey": "98b77a3a-8cd8-364d-a991-b1aaf424fb62",
    "baseUrl": "https://bobswift13.atlassian.net",
    "productType": "jira"
  },
  "pluginInfo": {
    "pluginsVersion": "1001.0.0.SNAPSHOT",
    "pluginKey": "com.appfire.jira.html"
  }
}

Create

This data is collected each time the HTML is created.

{
  "event": {
    "timestamp": "2020-09-07T17:51:23.389Z",
    "created_at": "2020-09-07T17:51:23.389Z",
    "id": "5f56731bffc0770001c2f8dd"
  },
  "eventInfo": {
    "attachmentSource": false,
    "type": "create",
    "htmlSize": 401
  },
  "hostInfo": {
    "host": "https://bobswift13.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/com.appfire.jira.html"
        }
      ],
      "self": [
        {
          "href": "https://bobswift13.atlassian.net/rest/atlassian-connect/1/addons/com.appfire.jira.html"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-09-02T14:23:45Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "com.appfire.jira.html",
    "installedDate": "2020-09-02T14:23:43Z"
  }
}

Analytics information

Global configuration

Install

Uninstall

Create