This page is about Chat for JSM Cloud. Using Server or Data Center? Click here.
🌐 1: Allow notifications in your browser
Click the button from the first step of the instructions you see on the page.
Then click Allow in the pop-up you're seeing in the upper-left corner.
If pop-up does not appear Go to Settings in Firefox > Privacy and security > Permissions > Notifications. Click on the Settings button next to Notifications and ensure the “Block new request option” is NOT checked.  |
|---|
🖥️ 2: Turn on Notifications in Your Operation System
Mac OS
System Settings > Notifications.
On the Notifications screen, click on Firefox.
Turn on the toggle for Allow Notifications.
Windows
Select Start > Settings > System > Notifications.
Turn on the toggle next to the Firefox.
🔔 3: Use notifications in Chat for JSM
Check desired notification options on Chat for JSM > Notifications.
If everything goes well, you'll get notifications like the one below:
For notifications to work in Firefox, you need to have the Chat Dashboard page open somewhere in your browser.