Tableau Connector Pro for Jira app integrates with Insight in Jira Service Management. This integration further extends the capabilities of Insight asset and configuration management in Jira cloud to visualize the required data for actionable insights in Tableau. With this integration, Insight Attributes and Insight fields information can be exported from Jira and imported to Tableau Desktop.
Tableau Connector Pro for Jira currently offers Insight integration only with Jira Cloud.
Tableau Connector Pro for Jira requires Tableau Desktop software to function.
Steps to integrate Tableau Connector Pro for Jira and Insight in Jira Service Management
If you are using Jira Software Cloud Premium or Enterprise, then Insight asset and service management functionality is already included. For more information, refer to Insight in Jira Service Management.
Navigate to Jira > AIO Tableau Pro > My Connector URL and copy the Tableau Web Data Connector URL. For more information, refer to My Connector URL.
2. Navigate to Tableau Desktop > Web Data Connector. Enter the Tableau Web Data Connector URL to Tableau Desktop as a Data Source to import the data into Tableau. For more information, refer to Import into Tableau.
3. Specify the JQL to pull the issues for this data source and click Continue.
4. A form is displayed with Jira and JSM fields. The Insight Attributes and Insight Types displays the Insight field list.
5. To import the Insight data from Jira, you need to set up the Email and API Token once. You can Change API Token for Connectors if required. To provide the details, click Email and API Token.
Enter the Email and API Token to grant access to Insight data and select the required Insight fields for the data source. Click Continue.
6. The Insight data gets imported and appears in a table format in Tableau.