In Planning Poker for Jira, the estimation process within a session is initiated by the moderator. When a new session is created, the moderator needs to manually select the first issue for estimation to commence. This process does not occur automatically. Consequently, participants in the session will see the message "Please wait — Game Admin is choosing a story to estimate" until the moderator selects the initial issue and officially begins the estimation.
Alternatively, if the moderator sees "Wait for the moderator to start", there might be a technical issue with the way Jira communicates with the Apache server. There is an option to change the way Planning Poker connects to the Apache server.
By default, it establishes a long-time connection, and you can change the app’s behavior. To do this, navigate to the Manage Apps section in your Administration settings, then go to Planning Poker configuration at the bottom of the left-side menu. Enable the alternative socket transport mode. You can find instructions on how to do this in the following link: poker-server-polling.mp4