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Unable to search Jira issues in the Salesforce component

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Summary

Searching for Jira issues doesn't populate any results neither in the Salesforce Visualforce page nor in the Jira Issues component.


Environment

  • Jira Cloud

Cause

The integration user has to have the Browse Project permission granted to all of the bound projects. 

Resolution

Ensure that all of the bound projects (Jira icon > Salesforce > Bindings) have been granted the Browse Project permission. 



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