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The SLA Activity

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All of your actions for an issue and an SLA is recorded on Jira Cloud. Here, you can see all of your Comments, History, Work log, and SLA History.

Check out the example below:

  1. All – All actions taken and comments sent for the issue can be found here.

  2. Comments – You can see all of the comments made on the issue. Here you can Add an internal comment or Reply to customer.

  3. History – The issue’s history is recorded here; however, it doesn’t allow you to see the sent comments.

  4. Work log – This enables you to log your work.

  5. SLA History – You can see all of your SLA History here. Check out an example below:

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