Using the help menu

Having a help menu allows you to perform self-assistance in navigating through the application. The connector can assist you as a workplace user to send a help menu when mentioning the bot's name. 

Launching the help menu

1. Mention the bot name followed by "help", For example, "@bot-name help" in your Workplace chat.

2. The bot will reply with a help menu.
   
   
   

   Open

   

3. You have three help topics to choose from:

   1. Shortcode List - Lists the shortcode commands available to be used. 
      
      
      

      Open

      

      
      
      

      1. Comment -  Shortcode to send comments to Jira issues. Refer to Sending comments to Jira Issues for more details.

      2. Unwatch - Shortcode to unwatch Jira issues. Refer to Unwatching Jira Issues for more details.

      3. Update status - Shortcode to update Jira issues. Refer to Updating Jira issue's status field for more details.

   2. Feedback - Sends a feedback form about the application.

   3. Exit - Closes the help menu.