Copy of How to resolve "Unauthorized Endpoint" or "The session has expired. Please refresh the page" error.

Summary

After applying the API access token on the Salesforce package an "Unauthorized Endpoint" message appears and the page is stuck in a loop:

Another error that can be seen after adding the API token:

Environment	Cause
Cloud	This is usually caused by the Connector's server URL not being configured in 'Remote Site Settings'.
Server	This is usually caused by the Jira instance URL not being configured in 'Remote Site Settings'.

Resolution

Environment	Resolution
Cloud	Go to the Salesforce page. In the Quick Find box in the sidebar, type "remote site settings". Click the Remote Site Settings link that appears. On the All Remote Sites screen, click the New Remote Site button. On the Edit Remote Sites screen, enter the following details: Remote Site Name: `Jira` Remote Site URL: `https://sfjc.servicerocket.io/` Click Save.
Server	Go to the Salesforce page. In the Quick Find box in the sidebar, type "remote site settings". Click the Remote Site Settings link that appears. On the All Remote Sites screen, click the New Remote Site button. On the Edit Remote Sites screen, enter the following details: Remote Site Name: `Jira` Remote Site URL: `<enter your Jira instance URL>` Click Save