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Salesforce is unable to create Jira issues due to emojis in Summary/Description

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Space or global template not found

We can't find the space or global template with the name Knowledge Base Template v3. If this macro is previously using a global template and is migrated from server, please refer to our documentation for more information.

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Error formatting macro: appfire-confluence-analytics: java.lang.NullPointerException: Cannot invoke "com.atlassian.confluence.xhtml.api.MacroDefinition.getMacroId()" because "macroDefinition" is null