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Pushing a Comment from JIRA to Salesforce.com

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Introduction

This guide walks you through pushing comments from JIRA to Salesforce.com.

Step-by-Step Guide

To push a single comment from the JIRA issue to the related Salesforce object, you will need to:

  1. Open up the relevant JIRA issue.
     
  2. Hover over the comment you would like to push to Salesforce. A set of icons will appear.
    Click on the  icon and a pop-up will appear.
    If it doesn't, Refresh the page.



  3. If the comment is already pushed to the related Salesforce object, a message will be displayed as follows:



  4. If the comment is not already pushed to the related Salesforce object, you will be provided with a form where you can check which systems where you would like to push the comment to.
    Select the appropriate option(s) and click Push to push the comment.

Page Contents

This is typically only required when the Automatically push new comments option is turned off for the mapping configuration.

If you would like to automatically push all comments from the JIRA issue to Salesforce.com, see: Automatically Pushing Comments from JIRA to Salesforce.com

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