| Canned Responses Pro | JSM Cloud |
|---|---|---|
Supported Apps |
| Jira Service Management |
Templates for comments |
|
|
Templates for description field |
|
|
Unlimited templates |
(really!) |
(max - 100) |
Automated Actions |
|
|
Signatures |
|
|
Statistics & Insights |
|
|
Jira editor support |
|
|
Variables for fields |
| ⚠️ only 7 fields |
Insert images |
|
|
Mentioning |
|
|
Visibility scope |
Global, group, multiple projects, personal | ⚠️ Single project, personal |
Permissions |
|
|
Support on the Transition screen |
with extension |
|
Support on JSM Queues |
with extension |
|
Export/Import templates |
|
|
Built-in templates |
|
|
Smart Suggestions |
|
|
Template search/filters |
|
|
Favourite responses |
|
|
Scheduled comments |
|
|
Initial template |
|
|
Support for Jira Mobile app |
|
|
With Atlassian introducing their new built-in canned responses feature for JSM Cloud, it's essential to understand what sets Canned Responses Pro apart. That’s why we've prepared a comprehensive comparison table to highlight the unique features that make our app remarkable. After all, why settle for basic when you can have extraordinary?
Let's delve into the reasons why Canned Responses Pro stands out:
| Canned Responses Pro | JSM Cloud |
|---|---|---|
Supported Apps |
|
|
Templates for comments |
|
|
Templates for description field |
|
|
Unlimited templates |
(Seriously, no limits!) |
(Max: 100 templates) |
Automated Actions |
|
|
Signatures |
|
|
Statistics & Insights |
|
|
Jira editor support |
|
|
Variables for fields |
| ⚠️ (Only 7 fields) |
Insert images |
|
|
Mentioning |
|
|
Visibility scope |
(Global, group, multiple projects, personal) | ⚠️ (Single project, personal) |
Permissions |
|
|
Support on the Transition screen |
(With extension) |
|
Support on JSM Queues |
(With extension) |
|
Export/Import templates |
|
|
Built-in templates |
|
|
Smart Suggestions |
|
|
Template search/filters |
|
|
Favourite responses |
|
|
Scheduled comments |
|
|
Initial template |
|
|
Support for Jira Mobile app |
|
|