This page is about Canned Responses for Jira Server and Data Center.
If you are using Jira Cloud – please see the cloud documentation .
You can create response templates of three different types:
- Personal - Visible only to particular user. Managed by the owner.
- Project - Visible for issues from particular project. Managed by project administrators.
- Global - Visible to everybody. Managed by Jira administrators.
| Jira Admin | Project Admin | Project User | Any User | |
|---|---|---|---|---|
| Personal |   | | | |
| Project | | | |  |
| Global | | | | |
- Can administer, view and use
- Can view and use
- Can't view nor use