This page is about Canned Responses for Jira Server and Data Center. If you are using Jira Cloud – please see the cloud documentation.
You can create response templates of three different types:
Personal - Visible only to particular user. Managed by the owner.
Project - Visible for issues from particular project. Managed by project administrators.
Global - Visible to everybody. Managed by Jira administrators.
- Can administer, view and use
- Can view and use
- Can't view nor use