Skip to end of banner
Go to start of banner

SP 3.0 - What's new in Surveys for Service Desk 3.0

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

content in development

  • compatibility with latest JSD
  • force trigger survey sending ("Send Survey" button in the ticket)
  • UI/UX enhancements
  • .......


Starting with Surveys for Service Desk 3.0, we have introduced the following new features, enhancements, and bug fixes.

Survey dashboard

Nor you can view survey data not only in a detailed tabular view of our survey reports but also as a Survey Dashboard. It provides the main metrics as well as visual reports to give you instant insights into the support team's quality.

More features

Notifications

We notify the assignee when the survey has been filled out on the ticket that the assignee resolved / was working on.

Compatibility updates

We monitor releases of Atlassian applications and release the compatibility updates soon after Atlassian releases a new version of the application, this release is no exception, and we're happy to offer you surveys that you can use on your latest Jira Service Desk.











  • No labels