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SP 3.0 - What's new in Surveys for Service Desk 3.0

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content in development

  • removed the ability for the Assignee to fill out the survey
  • compatibility with latest JSD
  • enable users to fill out the survey on the website (=remove "Send" button)
  • notifications
    • notify the Assignee that the survey has been sent/triggered
    • notify the Assignee that the survey was filled out
  • force trigger survey sending ("Send Survey" button in the ticket)
  • UI/UX enhancements
  • .......










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