Please select your browser:
Google Chrome
Open the browser and navigate to the page where you will reproduce the problem.
Right click and select Inspect.
Switch from Elements to Console:
Reproduce the problem and when the Console gets populated with content, right click on top of the contents and select Save as...
Save it as a text file and upload to the support ticket as requested
Firefox
Open the browser and go to Tools → Web Developer → Web Console.
Reproduce the problem and when the Console gets populated with content, right click on top of the contents and select Export all visible messages to → File:
Save it as a text file and upload to the support ticket as requested
Safari
First enable the Develop Menu as it's disabled in Safari.
Go to Safari → Preferences:
Switch to the Advanced tab and check the Show Develop menu in the menu bar.
Open the browser and in the Develop menu, select Web Inspector.
Reproduce the problem and after the console gets populated, click in one of the lines and press CMD + a to select all.
Right Click and choose Save selected
Save it as a text file and upload to the support ticket as requested.
Microsoft Edge
Click on the three dots icon in the top right corner of your browser window.
Navigate to More tools → Developer Tools.
In the Developer panel, click on the Console.
Reproduce the issue and once the console gets populated, select all the lines.
Then, use the right click and choose Copy.
Open a text editor and Paste the contents. Save this file and upload to the support ticket as requested.