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Onboarding workflows

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Onboarding example workflows

The Onboarding options to apply an onboarding workflow are gradually being rolled out to customer Confluence sites. Onboarding workflows are planned to be available to all customers by the end of OCT 2024.

The Onboarding feature includes several example workflows to help provide an understanding of the application and use of a Comala Document Management workflow:

These workflows can be added to a selected space and applied to all the pages in the space using links in the onboarding screen. Once added to a space, each workflow can be edited as a custom workflow in that space.

Access the Onboarding screen using the Confluence header Apps menu.

cdmc_confluence_apps_menu_comaladocumentmanagement_option_open_onboarding.png

You can also use the option under Apps in the Confluence sidebar.

In the onboarding screen:

  • choose the onboarding Get Started button to add and apply the Quick Approval Workflow

cdmc_onboarding_extract_title_getstartedoption.png
  • choose Apply this workflow in a use card to add and apply an example use case workflow

cdmc_onboarding_extract_popular_usecases_cards.png
Get Started - Quick Approval workflow

In the onboarding screen, add and apply the Quick Approval Workflow to all the pages in a selected space

  • choose the onboarding Get Started button

The Get-Started - Quick Approval Workflow is only available using the onboarding option. This basic workflow is specifically designed for trial users and provides a simplified yet effective introduction to Comala Document Management.cdmc_onboarding_getstarted-quickapprovalworkflow.png

It helps new users quickly understand the basics of content approval and document management, ensuring that documents are efficiently reviewed and approved before being made publicly available

The workflow has the following three workflow states:

  • Draft

  • Review

  • Approved

Approved documents are automatically published to a target space if the Appfire Comala Publishing app is installed and configured.


Use case - Regulatory compliance-driven workflow

Navigate to the onboarding screen Popular use cases to apply this example workflow in a selected space

In the Reinforce regulatory compliance use case card

  • choose the Apply this workflow link

The Regulatory compliance-driven workflow ensures regulatory compliance by managing documents through a controlled process, making it ideal for compliance-sensitive environments.

It offers flexibility in reviewer assignments, reminder periods, and expiration timelines.

cdmc_onboarding_workflow_usecase_reinforceregulatorycompliance_visual.png

Documents progress through the following states:

  • Draft

  • 1st Review

  • 2nd Review

  • Approved

  • Rejected

  • Obsolete

Stakeholders (such as team members or managers) can be configured in each space to review documents. They can approve these documents using secure OTP (One-Time Password) e-signatures to ensure authenticity and compliance.

Automated reminders are triggered if reviews exceed set intervals. Approved documents expire after a default period.

If the Appfire Comala Publishing app is configured, approved documents are automatically published to the target space.


Use case - Workflow for tracking and sharing information

Navigate to the onboarding screen Popular use cases to apply this example workflow in a selected space.

In the Implement a system for tracking and sharing information use case card

  • choose the Apply this workflow link

The Workflow for tracking and sharing info is designed for tracking and sharing information through a simple document lifecycle, making it ideal for straightforward approval processes with minimal configuration.cdmc_onboarding_workflo_for_tracking_and_sharing_info_visual.png

Documents move through four states:

  • Draft

  • Review

  • Approved

  • or Rejected

After creation, documents are sent for review, where assigned reviewers can approve or reject them. Once a document reaches its final state, all page restrictions are automatically removed.

If the Appfire Comala Publishing app is configured, approved documents are automatically published to the target space


Use case: Workflow for keeping info up-to-date

Navigate to the onboarding screen Popular use cases to apply this example workflow in a selected space

In the Automate policy management to keep information up-to-date use case card

  • choose the Apply this workflow link

The Workflow for keeping info up-to-date ensures that information remains current by managing documents through a structured process. It is ideal for maintaining up-to-date information with flexible expiration settings.cdmc_onboarding_workflo_for_keeping_inof_up_to_date_visual.png

Documents transition through five states:

  • Draft

  • Review

  • Approved

  • Rejected

  • Obsolete

Approved documents automatically transition to the Obsolete state after a default expiration period, which is modifiable. Notifications are sent to the creator, watchers, and last updater at each significant workflow state change.


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