Connector for Salesforce & Jira feature differences

Migration Focus Area

Feature

Platform

Server

Cloud

Versioning/License

Version Support

Min Upgradable Version:  Jira Server version 8.3 

Migrate to NextGen Cloud using steps at Migration Path.

License

Available through Atlassian Marketplace.

Available through Atlassian Marketplace only. Monthly subscriptions are the default option. However, discounted annual subscriptions are available upon request to our Atlassian Sales team.

Jira Differences

Jira data

All related features from server migrating to the cloud will depend on the JCMA and Atlassian Jira migration support.

Please review 

• What gets migrated with the Jira Cloud Migration Assistant, especially data in custom fields.

• Atlassian's MIG-310 ticket on remote workflow extensions which mentions:
  

  ... remote workflow extensions (that is any post functions, conditions, or validators created by an app) are removed from the configuration during the migration. 

  • The good news is that Atlassian has announced a fix is being released in June 2021.

Jira integration user

In a migration scenario, an integration user must first be set up on the server. This is a prerequisite for the migration process. Refer to Setting up an integration user - Connector for Salesforce & Jira for steps on how to set up this user.

 In a non-migration scenario, Jira server does not need an SFJC integration user. 

There is no need to set up an integration user on cloud.