This page is about Chat for JSM Cloud. Using Server or Data Center? Click here.
The System User Access Token is used to authenticate while making requests to WhatsApp’s API (so that WhatsApp knows it's a legitimate request and not a hacker request).
We've summarized how to create a System User Token below, check out the official guide for more details.
Generate System User Access Token on Meta for Developers
1. In the app, go to Business Settings.
2. Below Users, click System Users.
3. Click Add New System User.
4. Give a name to the system user, and choose the Admin role. Click Create System User.
5. Click the Add Assets button. Navigate to Apps, select your App in assets, and turn on the Manage App switcher. Then click Save Changes.
6. Click Generate New Token.
7. Select your app and business_management, whatsapp_business_messaging and whatsapp_business_managing permissions, then click Generate Token.
8. Copy and don’t forget to save your System User Token.
Remember, you can only share a token once. Each new system user requires a new generated token.
Hooray! 🎉 You have generated a System User Token.
Add System User Access Token to Chat
1. Open your project, and click Project Settings > Chat Settings > WhatsApp Integration.
2. Copy the System User Token into the required field.
