This article explains how to resolve the reporter field error when using the sub-task post function in the Create on Transition for Cloud app.
Instructions
- Log in as a Jira Administrator and click Projects.
- Select the required project and click Project Settings.
- Select the required workflow and click Edit to view the transitions associated with the workflow.
- Select a transition and click Post-Function from the box on the right.
- Click Add post function, select Create Sub-task from the list and click Add.
- Below is the Create sub-task post function configuration:
- Publish the workflow.
- In order to test, create a sample ticket. For example, with issue type as "Improvement" and perform the transition to In Review status.
- Check the transition logs by navigating> System > Transition Logs.
- To resolve the Remote error, edit the respective project permissions and modify the reporter permissions by associating the Modify Reporter permission to a Group as shown below:.
- Create an Improvement request and change the transition to IN REVIEW status as per the configured post-function.
- Sub-task gets created with Issue links as relates to as shown below:
- Output in the transition log, after the transition is:
- If you are installing the app Create on Transition for the first time, the above error is observed and can be resolved by adding required permissions to the Group.