The SLA Panel will continuously change as your SLA progresses. Discover more about what the different colors and icons mean below.
Color & Icon | What does it mean? |
---|---|
The SLA is in PROGRESS.
| |
The SLA has been COMPLETED succesfully. | |
The SLA is EXCEEDED/BREACHED/VIOLATED. | |
The SLA has NO TARGET. |
If there are multiple SLAs within an issue, you will see a distinct panel for each SLA. Check out the image below for an example:
🚀 Next Steps
We learned the ins and outs of the SLA Panel. But can you customize it? You sure can! Let’s learn how.