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WIP: JMWE Cloud - Problem when using a Set issue field(s) post-function on a "Users Profiles for Jira"-provided custom field

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\uD83E\uDD14 Problem

When using a “Set Issue Field(s)” post-function on the Create transition and using a condition that includes values from a “User Profiles for Jira” app custom field, fields are not correctly set.

image-20240213-135906.png

\uD83C\uDF31 Solution

  1. Replicate the configuration considering the custom field being used and settings as follows:

Custom field created by User Profiles for Jira

Text Field (read-only)

New custom field

Select List (single choice)

When assessing the "User Profiles for Jira" custom fields functionality, we noticed that this third-party app takes some time to populate the value of the field.

  1. Configure the JMWE Set issue field(s) post-function, as shown below:

The intended post-function assigns the value "First Option" to the custom field (New custom field) depending on the value from the "User Profiles for Jira" custom field.

d0340590-d49b-473c-9d70-6dba9748e178.png
{{ ["value 1", "value 2", "Value 3", "Value 4"].includes(issue.fields.customfield_<number>) }}
  1. As the third-party app does take a while to populate the custom field, it is necessary to include a delay as part of the post-function configuration (in the example, we have set a 15-sec delay for testing purposes):

IMPORTANT:

Use the minimum working delay duration possible and test. If the result is unexpected, increase it by one second and test again until the post-function properly sets the field value.

  1. The results observed are that the desired custom field changes its value from “Third Option” to “First Option”:

image-20231117-143344.png

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