Steps
The following steps demonstrate how to configure Create on Transition for Jira to add a canned response based on a label when creating an issue
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 Image Removed Image Added | Step 1As a Jira Administrator or Workflow Administrator: Click the Cog icon to open the Settings menu and select Issues Click Workflows Navigate to your workflow and edit your workflow to create a draft version Select step 1 Select the Create transition Select the Post Functions tab. Click Add post function Select Update issues (Bob Swift) post function and add
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|  Image Added | Step 2Within the Issue Fields section: Select
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the the Comments & attachments
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tab tab In the Add comment, enter the required comment, in this instance: "Thanks for your request for the evaluation license promo code. We’re working on it and will get back to you soon."
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|  Image Added | Step 3Select
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the the Conditions & Configuration
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tab tab. Enter "%original_labels%" in
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the field the the Regular expression pattern
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fieldSelect Exact Select Exact matching condition, so we only add a comment
when the label is "license". Click
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the button button to save your changes.
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|  Image Added | Step 4 Ensure to publish your workflow. It is always recommended to save a backup of the previous workflow when prompted. Create an issue with a label 'license' Validate the newly created issue to ensure that the comment is added
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