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linkhttps://appfire.atlassian.net/wiki/spaces/TTS/pages/49479681/Setting+Permissions

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This page is about Time to SLA for Jira ServerOn-Prem. Using Jira Cloud? Click the Cloud button above.

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How to Set TTS Permissions

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  1. Log into your Jira account.

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  1. Click Time to SLA in the header menu to see the TTS menu.

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  1. Go to Permissions.

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  1. The Time to SLA Permissions screen will appear, where different permissions for different Time to SLA categories can be viewed.

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  1. Click Edit for each permission type, and select a User Type that you would like to give permission to.

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Select TTS Admins if you want users with TTS administrator privileges to view/create/edit the TTS item.

Select Group if you want users in a particular group to view/create/edit the TTS item.

Select Users if you want only specific users to be able to view/create/edit the TTS item.

Select All logged in users if you want anyone who has logged into the project to view/create/edit the TTS item.

Select Anonymous if you want users to view TTS items without logging in.

Select None if you don't want anyone to view/create/edit the TTS items.

Note

Keep in mind that if you grant a group/user the ability to delete an SLA, for example, they will automatically also be able to see and change it.

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  1. Click Save.

Note

The Project Role cannot be selected on the Permissions page. For example, since SLA fields are project-based, you can select the project role on the Permissions page; however, since things like SLA or calendar are not project-based and are global, we do not allow them to be selected for the project role.