| templateType | template |
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| templateOption | {"label":"Knowledge Base Template v4 Cloud Migration Ready","value":"975385006","templateType":"template"} |
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| templateTypeOption | {"label":"Confluence template/blueprint","value":"template"} |
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| templateId | 975385006 |
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| excerpt | Summary A "No association exists between..." message is displayed after a Jira issue is created from Salesforce. Even after the Jira issue is successfully created, it is not displayed in the "Jira Issues" section and it does not appear in searches either. Environment Jira Cloud Diagnostics Steps Cause An issue security level has been configured for the Project you are working with, but the connector's role atlassian-addons-project-access or the integration user has not been added yet into the security level. Please check this Atlassian documentation to find out more about security levels: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ Workaround Resolution Make sure the connector's role atlassian-addons-project-access or the integration user has been added into the security level you have configured. |
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