Warning |
---|
This step only applies to Jira Server. |
On Jira Server, it is HIGHLY RECOMMENDED highly recommended to set up an integration user for use exclusively with the Connector for Salesforce and Jira.
...
Creating this Jira user, while optional, is HIGHLY RECOMMENDED to avoid potential synchronization issues between Jira and Salesforce.
See See this KB article for a potential issue that can arise if a dedicated integration user is not created.
...
Warning |
---|
If using Jira Service Management, make sure the Integration user has access to the Jira Service Management projects in order for the integration to work. |