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This splash screen appears when a user tried tries to enter the App from a Jira Project context, but they lack lacks permission to access the Appit.
| Tip |
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Make sure users have access to the App and Boxes as needed. Verify the security settings of the App and Boxes. |
No App access
User needs to Users must be added to BigPicture (Administration > Security) if they have not been granted access to the app. 
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No Box access
Even if a matching Box exists, if a user doesn't have access to it (they haven't been added as Box users) they can't access it through a Jira project.
The app will try to suggest to a user to create a "perfect match" Box:
the user either sees an option to create a new Box
or a message informing them that they don't have permissions sufficient to create a Box
No permissions to create a Matching Box
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You can't create a Box, because of App security settings.
In order to create a Box you need to:
have access to the App
at the Root Box (home Box) level, you must
have a role ofbe a sub-Box creator or an
AdminAdmin.