Overview

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The form that the user fills consists of issue field elements - filled values are saved as values of these fields in the Jira issue.

If you do not see the field that you want to be include in the list, check if:

• Field is on "Create Issue" screen of the issue type used by Chat
• in Cloud version of Chat, the field must also be present on the "Edit Issue" screen for the same issue type
• Field is either the Components standard field, or a custom field of one of the following types:
• Text line
• Text area
• Checkboxes
• Radio buttons
• Single select
• Multi select

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You can customize the text in the header of the form, as well ass as the button's text - to do that, use use Translating and Customizing Chat Messages page.

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