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Before migrating from Jira Server/Data Center to Jira Cloud

To perform migrations to the cloud, you need to install the install Cloud Migration Tool on your Jira Server or Data Center instance and and Configuration Manager on  on your Jira Cloud site.In the future, the Configuration Manager for Jira Cloud app will handle your cloud-to-cloud migrations. But, for now, it allows you to successfully create connections between Jira Server/Data Center and Jira Cloud.

Note

Supported Jira Cloud plans

You must have either the Standard, Enterprise,or Premium cloud plan. Trial or paid licenses of these three types are supported.

Migrations to Jira Cloud on the Free plan are not supportedLearn more

Prerequisites

  • 🌍 Jira Server/Data Center needs to must have Internet access. If your Jira Server/Data Center has limited access to the Internet, you must allow it to access accessto Appfire resources to connect to the Jira Cloud site.If internet access is restricted, ensure connectivity to ourCloud API and file storage is permitted.

  • You need to have need Jira System Administrators permissions on Jira Server/Data Center and Jira Cloud.

  • You need to have site Site or organization Organization admin permissions on the Jira Cloud site to create connections and perform migrations. This means that the user you use to create a connection to Jira Cloud must be added to the site-admins or org-admins group on the Jira Cloud site. Learn more about creating connections to Jira Cloud sites.
    You can also learn more about the administrative roles in Atlassian’s documentation.

  • You need to have the Service project agent permission on the Jira Cloud site if you want to migrate Jira Service Management (JSM) configurations.

  • You must install Cloud Migration Tool on your Jira Server/Data Center. Visit the installation instructions.

  • You need to must install Configuration Manager for Jira Cloud on your Jira Cloud site. Visit the installation instructions.

  • You need to have an Atlassian API token for your Atlassian account. Learn more about why you need an API token and how to get one.

  • You need to have the 3rd must install the third-party apps installed on from your Jira Server/Data Center instance also installed on your Jira Cloud site.

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App compatibility

Note that

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third-party apps, even if

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available for Jira Cloud and Server/Data Center, will work differently in most cases. Please

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contact the third-party app vendor regarding the migration procedure

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for the app data.