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This is the documentation for JSU for Jira Cloud. If you are using JSU on Jira Server or Jira Data Center, see our JSU Server/Data Center installation documentation. |
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You must be a Jira administrator to carry out the instructions on this page.
Browser requirements for JSU match the relevant Jira requirements. See the Jira Supported Browser page for the version of Jira that you are using.
You need a license for JSU. You can use a free Evaluation license for 30 days. Learn about our pricing tiers in our Marketplace listing.
Limitations
JSU Cloud can only be used to customize the workflows of company-managed (Classic) projects in Jira. Within your workflows, however, you can create automation rules that relate to issues in team-managed (Next-gen) projects. Learn more about configuring rules for related issues in the Configuration Guide. To learn more about the differences between company-managed and team-managed projects, refer to Atlassian's Jira Software project type comparison.
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Log in to Jira as a Jira Administrator.
Select the Jira Settings cog and select Apps.
Select Manage apps under Atlassian Marketplace in the left sidebar.
LocateJSU in the list of installed apps and select Update.
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Uninstall the JSU app (
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needed for
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downgrade)
See Troubleshooting.