7pace Timetracker for Azure DevOps Pricing Increase FAQ
On June 26, 2024, we will update the pricing plans for 7pace Timetracker for Azure DevOps. This change will impact all customers to varying degrees, depending on when you purchased your subscription.
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What’s changing?
Over the past five years, 7pace Timetracker has introduced various improvements that enhance time management and productivity in Azure DevOps. Global search filters, timesheet suggestions, and optimized user interfaces allow for a better user experience. Notable features such as the Reporting module, time tracking rules, or improvements in the Approval process have streamlined project management and financial oversight.
The time has come for us to align our pricing with the value that 7pace Timetracker provides. The following prices will go into effect on June 26, 2024:
Plan | Annual | Monthly | Plan Limits |
|---|---|---|---|
Free | FREE | FREE | 1-3 users |
Start | $6 /user/mo. | $7 /user/mo. | 1-19 users |
Team | $10 /user/mo. | $13 /user/mo. | 1-299 users |
Ultimate | $15 /user/mo. (first 100 users) + $8 /user/mo. (101-250 users) + $5 /user/mo. (250+ users) | $18 /user/mo. (first 100 users) + $11 /user/mo. (101-250 users) + $6 /user/mo. (250+ users) | 20+ users |
Loyalty Pricing & 30-day Grace Period
We’re grateful to have many customers who have been with us for five years or longer. In that same period, as we’ve invested in the product, we’ve only increased prices once, with that change impacting less than 1% of our customers.
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To help ease this transition, we will automatically apply a Loyalty Discount to all customers currently on Legacy Plans purchased before August 2021. Loyalty discounts will vary based on the age of your Legacy Plan and impact on your pricing. Please be on the lookout for an email to your billing contact for details of your specific Loyalty Discount. If you have trouble finding this information or have other questions, please reach out to us at sales@7pace.com.
Legacy Plan Mappings
With this change, we will be phasing out older plans. If you have a Legacy Plan listed below, please check the table to see which modern plan you will be migrated to:
Legacy Plan | Modern Plan |
|---|---|
Business | Team |
Professional | Team |
Professional VSTS | Team |
Premium | Ultimate |
Enterprise | Ultimate |
Please note: Our modern plans offer per-user pricing. If you are on an older plan, you may be able to reduce your bill by adjusting the number of named users on your subscription. Please reach out to us if you wish to discuss this.
We’re here to help
We thank you for being a loyal 7pace Timetracker customer. We’re honored that you put your trust in us to support your time tracking and reporting needs. We understand that there’s never a good time for a price increase, and we’re here to help if you have any questions or concerns. Please don’t hesitate to reach out to us at sales@7pace.com.
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