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Purpose

This KB provides the a guide on how to enable debug logs for the Composition Tabs for Confluence app.

Note

This guide only applies to Visibility for Confluence Data Center (not Cloud).

Solution

In Visibility for Confluence Data Center we have implemented a logging feature which can be useful for troubleshooting complex issues you may have with the app.

...

  • Go to the ⚙ (gear icon)> General Configuration > In the sidebar, under Administration, choose Logging and Profiling

  • On the Logging and Profiling screen, you need to Add a New Entry

    • Add comnet.servicerocketcustomware.confluence.plugin.visibility as a new entry in Class/Package Name

    • Set the New Level to DEBUG

    • Choose Add entry

    • Scroll down and choose Save

  • Load the page where you are experiencing issues with the app

  • Generate the support zip

Ensure there are no preceding or trailing spaces or any other characters in the comnet.servicerocketcustomware.confluence.plugin.visibility string.

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  • Return to the Logging and Profiling screen

  • Locate the comnet.servicerocketcustomware.confluence.plugin.visibility entry

  • Choose Remove

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