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This page explains the migration support details for the Reports and Timesheets for Jira app content from server/DC to the cloud.

The JCMAsupport details is not applicable for the app Timesheets for Jira on the server/DC instance.

Pre-requisites

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  1. The following fields are not supported after migration:

  • Advanced custom field types

    • Development summary

    • Hidden job switch

    • Jira released version history

    • Job checkbox

    • Story points

    • Global rank

    • Text field (read only)

  • Standard custom fields

    • User Picker (single user): Userkey

    • User Picker (single user): Username

  • Back Up Approver(Administration > Timesheet Approvers)

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  1. Third-party custom fields and JQL functions: Any third-party custom fields and JQL functions used in the server/DC are not supported after migration in either case, if:

  • The corresponding cloud application does not exist for the third-party custom fields and JQL functions.

  • The corresponding cloud application exists but is not installed on the cloud instance.

  1. My Reports > Published link: The Published link does not display the report data after migration to cloud.

  • To view the data, open the report, Run it, and re-publish it. Re-publishing overwrites the existing published report.

  1. My Reports > The Agile Reports do not display the Board drop-down value after migration.

  • Users can edit/open the report, manually select the Board drop-down value, Run it, and re-publish it.

  1. Subscription emails - The server report subscribers do not receive subscription emails in the cloud after migration.

  • Users need to set the subscription email recipients manually.

  1. Timesheet Approvers for Site admins (Root user): For Site admins, the Timesheet Approvers Id does not get migrated to the cloud.

  • The Site admin can edit the Timesheet Approvers and add the Approvers back in the cloud.

Problem reporting

If you experience any problems or behavior changes that are unexpected, create a support request. It helps us identify and prioritize fixes and improvements.

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