This article explains how to resolve the reporter field error when using the sub-task post function in the Create on Transition for Cloud app.
Instructions
- Log in as in as a Jira Administrator administrator and click Projects.
- Select the required project and click Project Settings Settings.
- Select the required workflow and click Edit to view the transitions associated with the workflow.
- Select a transition and click click Post-Function from the box on the right.
- Click Click Add post function, select elect Create Sub-task from the list, and click click Add.
- Below is Configure the Create sub-task post function configuration:
Publish . For this example, let's configure the post-function to create a ticket with Improvement issue type when transitioning to the In Review status as follows: Publish the workflow.
In order to test,For testing purposes, you can create a sample
ticket. For example, with issue type as "Improvement" and perform theimprovement ticket and transition to the In Review status to verify that the changes are applied.
- Check the transition logs by navigating
Navigate to>
System
>
Transition Logs to check the transition logs.
- To resolve the Remote error, edit the Edit the respective project permissions and modify edit the reporter permissions by associating the in Modify Reporterpermission to for a Group as as shown below:.
Create an ImprovementNote This step ensures that adequate and relevant permissions are granted to the required user group(s) to correct the resolve error.
Now, create an improvement request and change the
transition to IN REVIEW status asstatus to In Review as per the configured post-function.
Sub
Sub-
...
tasks are created with relevant links in Issue links
...
. As per the given example, the output is similar to:
The transition log entry after the transition are similar to:
Info |
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This error is observed if the Create on Transition app is installed for the first time. To resolve this error, you must add the required permissions to the relevant group(s). |