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Sync Index tells Dataplane to re-synchronize its realtime indexing with the current state of your Jira instance, picking up any new custom fields or unconventionally created Jira issues. This incremental synchronization is very fast and should complete in under a minute on most instances.
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feedback and support links in Dataplane Reports?
Some Dataplane Reports includes a number of links in the application to allow users to easily open a support ticket: to suggest new features or product improvements, to request help with a feature or report, or to file a pages display links to our support portal, enabling users and administrators to easily suggest new product features or improvements, request help, or report a possible bug.
If See our documentation on Disabling Feedback and Support Links if you wish to disable this feature, hiding all product feedback links in Dataplane Reports:
Scroll down until you find the listing for Dataplane Reports, and click on it to expand the add-on listing.
Click on the link labeled "xx of yy modules enabled" on the right-hand side of the listing. Then scroll down to see the list of individual components ("modules") of the Dataplane add-on.
Find the "Issue Collector Web Resources (issueCollectorWebResources)" module and click on the Disable button that appears when you hover your cursor over that module listing.
The feedback module is now disabled, and Dataplane Reports product feedback links are no longer visible to users.
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