The This page describes the known issue of scheduled extract refresh failing for Web Data Connector 2.x with Tableau Server 2023.1 and above versions.
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Tableau Connector Pro for Jira (Scheduled extract refresh defined for datasource inside Tableau server)
Tableau software v2023.1 and above.
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Whitelist the URLs again and test, refer to Tableau Server (Hosted Jira).
If the issue still persists, reach out to Tableau Software customer support.