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What to know
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Knowledge-base self service support
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How to configure integration support
Confluence and Helpdocs.io knowledge-base services utilize custom domain names and require URL configuration. Other services are based on a single base domain name and are not customizable.
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Go to the Jira App.
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Choose More from the dropdown menu.
Click on Apps and select the
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appropriate Jira instance.
Scroll down to Knowledge
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Base Integration.
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Input the base URL for your knowledge
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base service.
Click on the Save button.
