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BigPicture doesn’t support rollbacks. In case of When updating BigPicture, we highly recommend creating the following:
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Go to Jira Administration > Manage apps.
Select Manage apps on the left.
Locate BigPicture.
Expand the drop-down menu to see which BigPicture version has been is installed.
Depending on your version, follow the appropriate path described below.
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Java 17 IS NOT supported. You need to use Java 8 or 11. When requesting a modified version (see the first step below), let our Support team know what Java version you’re using. |
If you are using the BigPicture version before 8.1.12 and Jira version 9 or higher, you need to install a modified version of BigPicture that isn’t available on the Atlassian Marketplace.
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