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Overview
Approval reviewers in a custom workflow state are managed by editing the approval Configure how reviewers are assigned and the users that can be assigned as reviewers using the workflow builder visual editor in the space settings document management dashboard.
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You can only edit an approval for a custom workflow.
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Reviewer settings
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Configure the approval assignment of Reviewers in the workflow builder visual editor as:
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Any user can undertake the approval
option to require a minimum number of reviewers to undertake and agree on the approval decision
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Users can be assigned through UI
An approval can be configured in the visual editor to allow Allow one or more users to be assigned as reviewers on the page using the workflow popup
workflow popup displays the Add reviewer option
assigned users are displayed in the workflow popup
The visual editor includes options to
pre-assign users as reviewers (in addition to manual assignment of reviewers on the page)
require a minimum number of reviewers to undertake and agree on the approval decision
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Once a user is assigned as a reviewer
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the approval buttons are disabled for a user who is not assigned
additional users can be assigned as reviewers using the workflow popup on the page
preassigned users can be unassigned using the workflow popup on the page
If more than one reviewer is assigned
then all reviewers must agree on the approval decision (approved/rejected) for the approval to be completed
Until the approval is complete (all assignees have undertaken and agreed on the approval decision)
additional users can be assigned as reviewers
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assigned
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reviewers can be unassigned if they have not undertaken an
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approval
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decision
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See: Assignable approval in workflow builder and Manual assignment of reviewers. |
Set all reviewers that have to approve
An approval can be configured in the visual editor to mandate users to undertake the approval
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avatars for assigned users are displayed in the workflow popup on the page
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only preassigned reviewers can undertake the approval
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Mandate chosen users or members of a user group to undertake the approval
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On transition into the workflow state containing the approval
the approval buttons are disabled for the approval for any user who is not preassigned
unless a Minimum approvals
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value is set, all reviewers must undertake the approval and agree for the approval to be complete
Minimum approvals
Set a minimum number of users reviewers to undertake an approval decision and agree to complete the an approval.
This can be set for each of the approval Reviewers settings:
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Minimum approvals example
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For example, if the approval is configured as
Set all approvers that have to approve
4 users to automatically assign
Minimum approvals is 2
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On the page, the approval displays the preassigned reviewers.
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For the following reviewer approval sequences
Scenario 1
first 2 approval decisions by different assignees are Reject
Minimum approvals is 2 and the approval is complete with status as rejected
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the related reject transition occurs
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Scenario 2
first 2 approval decisions by different assignees are Approve
Minimum approvals is 2 and the approval is complete with status as approved
any related approve transition occurs
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Scenario 3
1st assigned reviewer chooses to Approve
2nd assigned reviewer chooses to Reject
Minimum approvals is not yet achieved
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approval status is pending
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3rd assigned reviewer chooses to Approve
Minimum approvals is 2 but no change occurs because there is a current contra decision for the approval
approval status is pending
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2nd assigned reviewer
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changes their
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approval decision from Reject to Approve
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The Reject contra decision for the approval is no longer current (all 3 reviewer decisions are Approve).
Minimal approvals is 2
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now 3
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reviewer approved decisions with no contra decision
approval is complete with status as approved
any related approve transition occurs
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The 4th assigned reviewer
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was not
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required to make any approval decision.
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Tip |
Setting a value for Minimum approvals is useful when a large team of reviewers is assigned, but you only need two of these reviewers to approve. It is also useful when the approval is configured to allow Anyone can approve: this ensures that at least two or more reviewers agree on the review decision. |
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