This article explains how to resolve the reporter field error when using the sub-task post function in the Create on Transition for Cloud app.
Instructions
- Log in as in as a Jira Administrator administrator and click Projects.
- Select the required project and click Project Settings Settings.
- Select the required workflow and click Edit to view the transitions associated with the workflow.
- Select a transition and click click Post-Function from the box on the right.
- Click Click Add post function, select elect Create Sub-task from the list, and click click Add.
- Below is Configure the Create sub-task post function configuration as follows:
Publish Publish the workflow.
In order to test
withInfo For testing purposes, create a sample ticket. For example,
as "Improvement"create a ticket with Improvement issue type
perform theand
transition to the In Review status.
- Check the transition logs by navigating
Navigate to>
System
>
Transition Logs to check the transition logs.
- To resolve the Remote error, edit the Edit the respective project permissions and modify edit the reporter permissions by associating the in Modify Reporterpermission to for a Group as as shown below:.
- Create Now, create an Improvement improvement request and change the transition to IN REVIEW status as status to In Review as per the configured post-function.
Sub
Sub-
...
tasks are created with relevant links in Issue links
...
. As per the given example, the output is similar to:
The transition log entry after the transition are similar to:
Info |
---|
If you are installing the app CreateCreate on Transition app for the first time, the abovementioned error is observed and can be resolved by adding. You must add the required permissions to the Group to resolve this error. |