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Environment

Database Type
ApplicationJira
VersionApp VersionServer

Cause

Panel
bgColor#f9ecc5

CMJ allows only one snapshot creation operation at a time. This means that before you attempt another one, you must wait for the currently running one to complete.

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  1. To kill an ongoing process of snapshot creation, below are the two options.
    • As the operation is still running in the background, wait for the previously started operation to complete. You can monitor CMJ's Audit Log for a message that suggests that the snapshot
    was
    • is created.
    • Rarely, the operation can get stuck because of a platform issue. In this case, the solution is to restart JIRA and create a new snapshot

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