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This article explains how to resolve the reporter field error while creating a subtask sub-task in the app, Create on Transition on Cloud instance.

Instructions

1. Ensure you have the app, Create on Transition, installed before performing the below steps.
2. Log in as a Jira Administrator and clickImage Modified> Projects.
3. Select the required project and click Project Settings.
4. Select the required workflow and click Edit to view the transitions associated with the workflow.
5. Select a transition and click Post-Function from the box on the right.
6. Click Add post function, select Create Sub-task from the list and click Add.
7. Below is the Create sub-task post function configuration:
   
   
8. Publish the workflow before performing the transition. 
9. In order to test, create a sample ticket with issue type as "Improvement" and perform the transition to In Review status.
10. Check the transition logs by navigatingImage Modified> System > Transition Logs.
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11. To resolve the Remote error, modify the reporter permissions by adding to a Group as shown:
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12. Create an Improvement request and change the transition to IN REVIEW status as per the configured post-function.
13.  Subtask  Sub-task gets created with Issue links as relates to as shown below:
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14. Output in the transition log, after the transition is:
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