Page Comparison

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1. Start a migration.

2. On the Analyze changes phase, move to the Users tab. Read more about migrating users.

3. Check for any users with missing or invalid email addresses.

4. To resolve any problems with unknown users or if you want to change the default user information, click the Download mappingbutton at the top right. You will get a JSON file with the default mapping of all configuration elements in the migration, including users.

   

5. Modify the JSON file to correct missing or invalid email addresses. Also, if you would like to map several server users to a single Jira Cloud account, change their email addresses to match the email address of that Jira Cloud user. Check the guidelines about customizing mapping.

6. Click Customize mapping, upload the JSON file with the changes, and click Confirm.
   After the customizations are applied, return to the Users tab to see that users with changes from the JSON file have the

   Status
   colour Yellow title CUSTOMIZED

   tag. The video below shows how to upload and apply transformations from a JSON file.
   CMT-customize-mapping.mp4

7. After you’re done making changes to the user mapping, click Migrate to move on with the migration.

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{
    "users": [
        {
            "source": {
                "id": "invalidEmail@demo",
            },
            "transformation": {
                "IDid": "5da444878f33800c416f30ed"
            }
        }
    ]
}         

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{
    "users": [
        {
            "source": {
                "id": "sourceUser@demo.com",
                "name": "sourceUser",
                "email": "sourceUser@demo.com"
            },
            "destination": {
                "newObject": true
            },
            "transformation": {
                "emailid": "5da444878f33800c416f30ed"
            }
        }
    ]
}

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