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On this page, you will learn how to migrate SLA configurations to Next-Gen SLA configurations.
Prerequisites
We highly suggest trying out these steps in a pre-production environment first. Also, upgrading the Time to SLA plugin to v. 10.5.0+ is strongly suggested.
Steps
Please take a backup of your SLA configurations by taking an /wiki/spaces/TTSToggle/pages/10389381before upgrading TTS.
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